Kimberly Austin

Kim earned her Associates degree in Human Service Management from the University of Phoenix.  Her love for helping people and giving back to the community has taken her in many different directions over the years.  Kim spent 20 years working with at risk youth in a Residential treatment facility, she is currently a Volunteer Fire Fighter with the Cortlandville Fire Department, Kim also volunteers her time working at the Military Courtesy room located in the Syracuse Airport.  She joined Certified Research Associates in June of 2022 where she works full time as the Operations Manager in Cortland NY.  In her spare time Kim enjoys playing softball, working out, hiking, listening to live music, traveling, and spending time on the beach.

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